Microsoft CRM Integration and Implementation

Businesses today can no longer operate with silos data. One of the biggest benefits of Microsoft CRM is the power of integration. Businesses need integrated systems that provide information allowing professionals to make critical decisions. Microsoft Dynamics CRM can be integrated across a variety of platforms and more importantly contains native integration to other Microsoft applications. Excel, Word and Outlook are all seamlessly integrated to Microsoft CRM. Furthermore, Microsoft CRM can be used in conjunction with SharePoint to surface detailed data and large document libraries and repositories. Because Microsoft CRM was built from the ground up on .net platform Microsoft CRM can easily be integrated to web applications as well. A customer or prospect can visit a site and enter key information and have that information flow seamlessly into Microsoft CRM. Finally, with the use of I-Frames you can establish links to common search engine web sites as well as internal and external web sites. Microsoft CRM offers a number of ways to help your business connect with ease.

For more information about integrating your back office systems with Microsoft Dynamics CRM in the Chicago area contact Cornerstone Solutions.